Wylde Family Law Pty Ltd (ACN 681 010 417) is committed to delivering high-quality legal services while ensuring the privacy of your personal information is protected. We adhere to strict confidentiality practices in line with legal obligations.

Our privacy procedures are governed by the Federal Government’s Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles, which outline how we manage, access, and amend your personal data.

 

Information We Collect and Why

At Wylde Family Law, we gather personal information to facilitate our legal services and manage our practice. Under the Act, personal information is any detail or opinion that identifies an individual. Examples include your name, contact information, financial details, and sensitive legal matter-related information such as health data and government-issued identifiers.

The personal data we may collect includes:

• Contact details (e.g., address, phone numbers, emails)

• Employment and salary information

• Billing and financial information

• Sensitive data for legal services (e.g., family or health information, Tax File Numbers)

We will only collect information essential for the legal services we offer and explain the purpose of collection whenever feasible. If certain information is not provided, it may affect our ability to assist you.

 

How We Gather Personal Information

We collect personal data in various ways, including:

• Face-to-face meetings, phone calls, or online communications

• Correspondence from you or third parties

• Submission through our website forms

• Publicly accessible sources, including court documents

Generally, we collect personal information directly from you. However, in some cases, we may need to obtain information from third parties. When this happens, and when required by law, we will notify you unless doing so would breach confidentiality or legal privilege.

By submitting personal information via our online forms, you agree to its handling by Wylde Family Law staff for the purposes of providing legal services.

 

Purpose of Collecting, Holding, and Disclosing Information

We collect, store, and use personal information to offer legal services and meet legal obligations. While we mainly retain personal information within Australia, there may be situations where we share information internationally, such as with foreign parties involved in your case or overseas data storage providers.

In the course of providing legal services, we may need to share personal data with third parties like barristers, mediators, or government agencies. The specific information shared will depend on the case.

 

Securing and Managing Your Data

We take steps to ensure your personal data is stored securely in both physical and electronic formats. Hard copies are stored in our office or a secure storage facility, and digital records are maintained on secure servers. We implement reasonable measures to protect your information from unauthorized access or misuse. When your data is no longer needed, we will securely dispose of it.

Additionally, we may use third-party services like Vision6 for automated communication, and it is your responsibility to ensure your contact details for such correspondence are secure.

 

Accessing and Correcting Your Personal Information

You have the right to request access to or updates to your personal information at any time. If you believe any of the details we hold are incorrect or outdated, please contact us to rectify the issue. We do not charge fees for updating information, but a small fee may apply for processing substantial access requests.

We may refuse access or correction requests in certain circumstances, such as when it would violate legal professional privilege or confidentiality. If we deny your request, we will provide an explanation.

 

Use of Information for Notifications

We do not use your personal information for marketing purposes. However, we may use it to confirm seminar bookings or notify clients of changes to our services, such as office hours or fee structures. If you prefer not to receive these notifications, please contact us to be removed from the mailing list.

 

Unwanted or Unrequested Information

If we receive unsolicited personal information that we could not legally collect, we will take steps to either destroy or de-identify the information in accordance with legal requirements.

 

How to File Complaints or Inquiries

At Wylde Family Law, we take privacy-related complaints seriously. If you have any concerns about how your personal information has been handled, please reach out to

our Privacy Officer:

 

Privacy Officer: Skye Wylde
Wylde Family Law
Level 3, 162 Collins Street
MELBOURNE VIC 3000
Telephone: 0416 398 275

 

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.

 

This Privacy Statement was last updated in 2024 and may be revised periodically. Updated versions will be made available on our website.